Change in practice: surprise and sense making

Stephen Procter, Julian A. Randall

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review


Working as a consultant in an organization gives ready access to people impacted by change and it was thus that our work examining the impact of change in civil servants began. Our research focused on staff’s perceptions of their job, work, career and the organization after change in the organization, exploring individuals’ responses to enforced change and this lead eventually to our working together when both Departments were amalgamated in 2005.
Original languageEnglish
Title of host publicationPerspectives on Change
Subtitle of host publicationWhat Academics, Consultants and Managers Really Think About Change
EditorsBernard Burnes, Julian Randall
Number of pages17
ISBN (Print)978-1138930124
Publication statusPublished - 23 Nov 2015


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