Contextualising workplace stress: the experience of bank employees in Nigeria

Adunola Oluremi Oke, Patrick Mark Dawson

Research output: Chapter in Book/Report/Conference proceedingPublished conference contribution


This article draws attention to the contextual dimensions to workplace stress and advocates the need for more
sociological research. In a study of ten banking organizations in Nigeria, quantitative data are captured using a
survey instrument and qualitative data are collected through a series of semi-structured interviews. This dual
methods approach is used to investigate workplace stress and a key finding is that employee experience of
stress reflects both individual characteristics as well as more collective qualities that are shaped by contextual
factors. We conclude that too much emphasis is placed on individual-based programmes for managing stress
and that more attention needs to be given to broader contextual issues in managing the conditions in which
workplace stress is experienced.
Original languageEnglish
Title of host publicationManaging the Pacific Century, 22nd ANZAM Conference
Place of PublicationWestern Australia
PublisherPromaco Convention
ISBN (Electronic)1 86308 149 6
Publication statusPublished - Dec 2008
Event22nd ANZAM Conference - Auckland, New Zealand
Duration: 2 Dec 20085 Dec 2008


Conference22nd ANZAM Conference
Country/TerritoryNew Zealand


  • stress
  • banking
  • Nigeria
  • contextual
  • culture
  • employee experience


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