Contextualising workplace stress: the experience of bank employees in Nigeria

Adunola Oluremi Oke; Patrick Mark Dawson

Contextualising workplace stress: the experience of bank employees in Nigeria

Adunola Oluremi Oke, Patrick Mark Dawson

Business Management

Research output: Chapter in Book/Report/Conference proceeding › Published conference contribution

Abstract

This article draws attention to the contextual dimensions to workplace stress and advocates the need for more
sociological research. In a study of ten banking organizations in Nigeria, quantitative data are captured using a
survey instrument and qualitative data are collected through a series of semi-structured interviews. This dual
methods approach is used to investigate workplace stress and a key finding is that employee experience of
stress reflects both individual characteristics as well as more collective qualities that are shaped by contextual
factors. We conclude that too much emphasis is placed on individual-based programmes for managing stress
and that more attention needs to be given to broader contextual issues in managing the conditions in which
workplace stress is experienced.

Original language	English
Title of host publication	Managing the Pacific Century, 22nd ANZAM Conference
Place of Publication	Western Australia
Publisher	Promaco Convention
ISBN (Electronic)	1 86308 149 6
Publication status	Published - Dec 2008
Event	22nd ANZAM Conference - Auckland, New Zealand Duration: 2 Dec 2008 → 5 Dec 2008

Conference

Conference	22nd ANZAM Conference
Country/Territory	New Zealand
City	Auckland
Period	2/12/08 → 5/12/08

Keywords

stress
banking
Nigeria
contextual
culture
employee experience

Cite this

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title = "Contextualising workplace stress: the experience of bank employees in Nigeria",

abstract = "This article draws attention to the contextual dimensions to workplace stress and advocates the need for more sociological research. In a study of ten banking organizations in Nigeria, quantitative data are captured using a survey instrument and qualitative data are collected through a series of semi-structured interviews. This dual methods approach is used to investigate workplace stress and a key finding is that employee experience of stress reflects both individual characteristics as well as more collective qualities that are shaped by contextual factors. We conclude that too much emphasis is placed on individual-based programmes for managing stress and that more attention needs to be given to broader contextual issues in managing the conditions in which workplace stress is experienced.",

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AB - This article draws attention to the contextual dimensions to workplace stress and advocates the need for more sociological research. In a study of ten banking organizations in Nigeria, quantitative data are captured using a survey instrument and qualitative data are collected through a series of semi-structured interviews. This dual methods approach is used to investigate workplace stress and a key finding is that employee experience of stress reflects both individual characteristics as well as more collective qualities that are shaped by contextual factors. We conclude that too much emphasis is placed on individual-based programmes for managing stress and that more attention needs to be given to broader contextual issues in managing the conditions in which workplace stress is experienced.

KW - stress

KW - banking

KW - Nigeria

KW - contextual

KW - culture

KW - employee experience

M3 - Published conference contribution

BT - Managing the Pacific Century, 22nd ANZAM Conference

PB - Promaco Convention

CY - Western Australia

Y2 - 2 December 2008 through 5 December 2008

ER -

Contextualising workplace stress: the experience of bank employees in Nigeria

Abstract

Conference

Keywords

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Cite this