Evaluation of an accident and emergency teleconsultation service for north-east Scotland

E M Brebner; J A Brebner; H Ruddick-Bracken; R Wootton; J Ferguson; A Palombo; D Pedley; A Rowlands; S Fraser

doi:10.1258/135763304322764130

Evaluation of an accident and emergency teleconsultation service for north-east Scotland

E M Brebner, J A Brebner, H Ruddick-Bracken, R Wootton, J Ferguson, A Palombo, D Pedley, A Rowlands, S Fraser

Research output: Contribution to journal › Article › peer-review

25 Citations (Scopus)

Abstract

We evaluated an accident and emergency teleconsultation service provided to 14 community hospitals in north-east Scotland. Each community hospital was equipped with a videoconferencing system and a document camera to allow transmission of radiographs. The network used 384 kbit/s ISDN connections. A total of 1392 teleconsultations were recorded during a 12-month study period. Seventy-seven per cent of patients (n=1072) were managed locally and 23% (n=320) were transferred to Aberdeen. The majority (95%) of teleconsultations were conducted on weekdays, and 90% of these occurred between the hours of 09:00 and 16:00. The mean delay in contacting a doctor was 9 min and the mean consultation time was 10 min. The majority of patients were suffering from fractures or suspected fractures of the limbs. Radiograph transmission was used in 75% of all teleconsultations. A high degree of satisfaction was recorded by all users of the service.

Original language	English
Pages (from-to)	16-20
Number of pages	5
Journal	Journal of telemedicine and telecare
Volume	10
Issue number	1
DOIs	https://doi.org/10.1258/135763304322764130
Publication status	Published - 1 Feb 2004

Keywords

minor injuries telemedicine
radiographs
support
system

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title = "Evaluation of an accident and emergency teleconsultation service for north-east Scotland",

abstract = "We evaluated an accident and emergency teleconsultation service provided to 14 community hospitals in north-east Scotland. Each community hospital was equipped with a videoconferencing system and a document camera to allow transmission of radiographs. The network used 384 kbit/s ISDN connections. A total of 1392 teleconsultations were recorded during a 12-month study period. Seventy-seven per cent of patients (n=1072) were managed locally and 23% (n=320) were transferred to Aberdeen. The majority (95%) of teleconsultations were conducted on weekdays, and 90% of these occurred between the hours of 09:00 and 16:00. The mean delay in contacting a doctor was 9 min and the mean consultation time was 10 min. The majority of patients were suffering from fractures or suspected fractures of the limbs. Radiograph transmission was used in 75% of all teleconsultations. A high degree of satisfaction was recorded by all users of the service.",

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AU - Brebner, E M

AU - Brebner, J A

AU - Ruddick-Bracken, H

AU - Wootton, R

AU - Ferguson, J

AU - Palombo, A

AU - Pedley, D

AU - Rowlands, A

AU - Fraser, S

PY - 2004/2/1

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N2 - We evaluated an accident and emergency teleconsultation service provided to 14 community hospitals in north-east Scotland. Each community hospital was equipped with a videoconferencing system and a document camera to allow transmission of radiographs. The network used 384 kbit/s ISDN connections. A total of 1392 teleconsultations were recorded during a 12-month study period. Seventy-seven per cent of patients (n=1072) were managed locally and 23% (n=320) were transferred to Aberdeen. The majority (95%) of teleconsultations were conducted on weekdays, and 90% of these occurred between the hours of 09:00 and 16:00. The mean delay in contacting a doctor was 9 min and the mean consultation time was 10 min. The majority of patients were suffering from fractures or suspected fractures of the limbs. Radiograph transmission was used in 75% of all teleconsultations. A high degree of satisfaction was recorded by all users of the service.

AB - We evaluated an accident and emergency teleconsultation service provided to 14 community hospitals in north-east Scotland. Each community hospital was equipped with a videoconferencing system and a document camera to allow transmission of radiographs. The network used 384 kbit/s ISDN connections. A total of 1392 teleconsultations were recorded during a 12-month study period. Seventy-seven per cent of patients (n=1072) were managed locally and 23% (n=320) were transferred to Aberdeen. The majority (95%) of teleconsultations were conducted on weekdays, and 90% of these occurred between the hours of 09:00 and 16:00. The mean delay in contacting a doctor was 9 min and the mean consultation time was 10 min. The majority of patients were suffering from fractures or suspected fractures of the limbs. Radiograph transmission was used in 75% of all teleconsultations. A high degree of satisfaction was recorded by all users of the service.

KW - minor injuries telemedicine

KW - radiographs

KW - support

KW - system

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JO - Journal of telemedicine and telecare

JF - Journal of telemedicine and telecare

IS - 1

ER -

Evaluation of an accident and emergency teleconsultation service for north-east Scotland

Abstract

Keywords

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