Abstract
Electronic mediated communication is an increasingly popular form of communication within and across organisations. This paper presents research on the implementation, training and use of video-conferencing systems on different sites of a multi-national oil company. We find that error delay but mainly social costs influence the choice and use of this communication medium.
| Original language | English |
|---|---|
| Pages (from-to) | 88-99 |
| Number of pages | 11 |
| Journal | New Technology, Work and Employment |
| Volume | 16 |
| Issue number | 2 |
| DOIs | |
| Publication status | Published - 2001 |
Keywords
- ELECTRONIC MAIL
- MEDIA RICHNESS
- TECHNOLOGY
- DESIGN
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