Abstract
Background and Objectives: It is important to maximize response rates to postal questionnaires. We compared the impact of three low-cost interventions on response rates.
Methods: A 2 X 2 X 2 factorial trial was conducted, nested within TOMBOLA (Trial Of Management of Borderline and Other Lowgrade Abnormal smears). Three interventions were evaluated: (1) enclosing a TOMBOLA-branded pen with the questionnaire (as opposed to no pen); (2) sending the questionnaires by first class post (as opposed to second class); and (3) enclosing a preaddressed return envelope on which there was a second class postage stamp (rather than a freepost business-reply envelope). Nine hundred thirty women, aged 20-59 years, due to receive a TOMBOLA psychosocial questionnaire by post during June-August 2003 were randomized.
Results: Enclosing a pen resulted in a statistically significant 7.0% increase in the cumulative proportion of questionnaires returned (from 61.5 to 68.5%; P =.002). The adjusted odds of response was significantly raised (odds ratio [OR] = 1.38, 95% confidence interval [CI] 1.04-1.82). Neither first class post nor providing a stamped envelope had a significant impact on response. There were no interactions between the interventions.
Conclusions: Enclosing a pen with a questionnaire can significantly increase response. This low-cost strategy was effective against a background of "good practice" with regard to the administration of postal questionnaires. (c) 2006 Elsevier Inc. All rights reserved.
Original language | English |
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Pages (from-to) | 747-754 |
Number of pages | 7 |
Journal | Journal of Clinical Epidemiology |
Volume | 59 |
Issue number | 7 |
DOIs | |
Publication status | Published - Jul 2006 |
Keywords
- factorial trial
- postal questionnaire
- response rates
- randomized controlled trial
- follow-up
- general-practice
- mail surveys
- incentives
- monetary
- participation
- satisfaction
- returns
- impact