TY - JOUR
T1 - Enhancing Supply Chain Innovation and Operational Agility Through Knowledge Acquisition From the Social Media
T2 - A Microfoundational Approach
AU - Ghouri, Arsalan Mujahid
AU - Akhtar, Pervaiz
AU - Venkatesh, V. G.
AU - Ashraf, Aniqa
AU - Arsenyan, Gayane
AU - Tarba, Shlomo Y.
AU - Khan, Zaheer
PY - 2023/10/19
Y1 - 2023/10/19
N2 - In this article, we present an examination of the interlocks between knowledge acquisition from social media (KAfSM), organizational microfoundations structure and design (OMFSaD), supply chain innovation (SCI), and operational agility (OA). These interlocks were tested on data collected from 172 Managers/Directors/CEOs of 96 firms operating in nine manufacturing industry sectors in Malaysia. Our findings suggest that OMFSaD plays a key role when interlinked with KAfSM. Furthermore, OMFSaD is significantly associated with SCI and OA, and SCI significantly correlates with OA and partially mediates the relationship between OMFSaD and OA. The outcomes are consistent with our understanding of IT-enabled organizational capabilities—thus contributing to dynamic capability theory—and suggest that KAfSM helps revamp processes, routines, and business operations in frequently changing environments. In this article, we draw implications for research and practice.
AB - In this article, we present an examination of the interlocks between knowledge acquisition from social media (KAfSM), organizational microfoundations structure and design (OMFSaD), supply chain innovation (SCI), and operational agility (OA). These interlocks were tested on data collected from 172 Managers/Directors/CEOs of 96 firms operating in nine manufacturing industry sectors in Malaysia. Our findings suggest that OMFSaD plays a key role when interlinked with KAfSM. Furthermore, OMFSaD is significantly associated with SCI and OA, and SCI significantly correlates with OA and partially mediates the relationship between OMFSaD and OA. The outcomes are consistent with our understanding of IT-enabled organizational capabilities—thus contributing to dynamic capability theory—and suggest that KAfSM helps revamp processes, routines, and business operations in frequently changing environments. In this article, we draw implications for research and practice.
KW - Business
KW - Social networking (online)
KW - Decision making
KW - Technological innovation
KW - Stakeholders
KW - Supply chains
KW - Media
UR - http://www.scopus.com/inward/record.url?scp=85174856932&partnerID=8YFLogxK
UR - https://openresearch.lsbu.ac.uk/item/9551q
U2 - 10.1109/TEM.2023.3316119
DO - 10.1109/TEM.2023.3316119
M3 - Article
AN - SCOPUS:85174856932
SN - 0018-9391
JO - IEEE Transactions on Engineering Management
JF - IEEE Transactions on Engineering Management
ER -
