Flexible Transport Services: A new market opportunity for public transport

Corinne Mulley, John D Nelson

Research output: Contribution to journalArticlepeer-review

121 Citations (Scopus)


The term Demand-Responsive Transport (DRT) has been increasingly applied in the last 10 years to a niche market that replaces or feeds (usually via small low floor buses or taxis) conventional transport where demand is low and often spread over a large area. More recently, the concept of DRT as a niche market has been broadened to include a wider range of flexible, demand-responsive transport services and is increasingly referred to as Flexible Transport Services (FTSs). The contention of this paper is that well-implemented FTS has the potential to revitalise bus-based public transport services which are traditionally based on fixed networks with variable geographical coverage and levels of service.
Original languageEnglish
Pages (from-to)39-45
Number of pages7
JournalResearch in Transportation Economics
Issue number1
Publication statusPublished - 2009


  • public transport policy
  • rural accessibility
  • flexible transport services
  • demand responsive services


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