How far has market orientation penetrated public organizations? An empirical test on customer satisfaction

Richard M. Walker*, Gene A. Brewer, George A. Boyne

*Corresponding author for this work

    Research output: Chapter in Book/Report/Conference proceedingChapter

    4 Citations (Scopus)
    Original languageEnglish
    Title of host publicationReasserting the Public in Public Services
    Subtitle of host publicationNew Public Management Reforms
    PublisherRoutledge Taylor & Francis Group
    Number of pages16
    ISBN (Print)0203858522, 9780203858523
    Publication statusPublished - 9 Feb 2010

    Cite this