Industrial Digitization, the Use of Real-Time Information, and Operational Agility: Digital and Information Perspectives for Supply Chain Resilience

Pervaiz Akhtar; Arsalan Mujahid Ghouri; Mahasweta Saha; Mustafa Rehman Khan; Saqib Shamim; Kesavan Nallaluthan

doi:10.1109/TEM.2022.3182479

Industrial Digitization, the Use of Real-Time Information, and Operational Agility: Digital and Information Perspectives for Supply Chain Resilience

Pervaiz Akhtar^* (Corresponding Author), Arsalan Mujahid Ghouri, Mahasweta Saha, Mustafa Rehman Khan, Saqib Shamim, Kesavan Nallaluthan

^*Corresponding author for this work

Business Management

Research output: Contribution to journal › Article › peer-review

19 Citations (Scopus)

13 Downloads (Pure)

Abstract

Change is the permanent reality of the digital business world. Firms manage it by their ability and capability to cope with short-term and long-term deviations and disruptions. This article presents an examination of the supply chain resilience (SCR) of firms operating in the Malaysian Service Sector. The data for this article were collected from 157 managers of 59 firms operating in 7 subservice sectors. Following organizational information processing theory and reviewing the relevant literature for the conceptualization, we tested a framework that suggests that the use of real-time information (URTI) enhances SCR. We also found that the industrial digital environment has an important link with the URTI. The results indicate that the URTI is significantly associated with SCR and operational agility, which partially mediates the relationship between the URTI and SCR. We further discuss the theoretical, practical, and policy implications arising from this research.

Original language	English
Pages (from-to)	10387 - 10397
Number of pages	11
Journal	IEEE Transactions on Engineering Management
Volume	71
Early online date	11 Jul 2022
DOIs	https://doi.org/10.1109/TEM.2022.3182479
Publication status	Published - 2024

Data Availability Statement

No data availability statement.

Keywords

digital industry environment
operational agility
supply chain resilience (SCR)
use of real-time information (URTI)

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10.1109/TEM.2022.3182479Licence: Unspecified

Akhtar_etal_IEEETEM_Industrial_Digitalization_The_AAM
© 2022 IEEE. Personal use is permitted, but republication/redistribution requires IEEE permission. See https://www.ieee.org/publications/rights/index.html for more information. This article has been accepted for inclusion in a future issue of this journal. Content is final as presented, with the exception of pagination. Final published article: P. Akhtar, A. M. Ghouri, M. Saha, M. R. Khan, S. Shamim and K. Nallaluthan, "Industrial Digitization, the Use of Real-Time Information, and Operational Agility: Digital and Information Perspectives for Supply Chain Resilience," in IEEE Transactions on Engineering Management, 2022, doi: 10.1109/TEM.2022.3182479.
Accepted author manuscript, 445 KBLicence: Unspecified

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Industrial Digitization, the Use of Real-Time Information, and Operational Agility: Digital and Information Perspectives for Supply Chain Resilience. / Akhtar, Pervaiz (Corresponding Author); Ghouri, Arsalan Mujahid; Saha, Mahasweta et al.
In: IEEE Transactions on Engineering Management, Vol. 71, 2024, p. 10387 - 10397.

Research output: Contribution to journal › Article › peer-review

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Industrial Digitization, the Use of Real-Time Information, and Operational Agility: Digital and Information Perspectives for Supply Chain Resilience

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