TY - JOUR
T1 - Industrial Digitization, the Use of Real-Time Information, and Operational Agility
T2 - Digital and Information Perspectives for Supply Chain Resilience
AU - Akhtar, Pervaiz
AU - Ghouri, Arsalan Mujahid
AU - Saha, Mahasweta
AU - Khan, Mustafa Rehman
AU - Shamim, Saqib
AU - Nallaluthan, Kesavan
PY - 2022/7/11
Y1 - 2022/7/11
N2 - Change is the permanent reality of the digital business world. Firms manage it by their ability and capability to cope with short-term and long-term deviations and disruptions. This article presents an examination of the supply chain resilience (SCR) of firms operating in the Malaysian Service Sector. The data for this article were collected from 157 managers of 59 firms operating in 7 subservice sectors. Following organizational information processing theory and reviewing the relevant literature for the conceptualization, we tested a framework that suggests that the use of real-time information (URTI) enhances SCR. We also found that the industrial digital environment has an important link with the URTI. The results indicate that the URTI is significantly associated with SCR and operational agility, which partially mediates the relationship between the URTI and SCR. We further discuss the theoretical, practical, and policy implications arising from this research.
AB - Change is the permanent reality of the digital business world. Firms manage it by their ability and capability to cope with short-term and long-term deviations and disruptions. This article presents an examination of the supply chain resilience (SCR) of firms operating in the Malaysian Service Sector. The data for this article were collected from 157 managers of 59 firms operating in 7 subservice sectors. Following organizational information processing theory and reviewing the relevant literature for the conceptualization, we tested a framework that suggests that the use of real-time information (URTI) enhances SCR. We also found that the industrial digital environment has an important link with the URTI. The results indicate that the URTI is significantly associated with SCR and operational agility, which partially mediates the relationship between the URTI and SCR. We further discuss the theoretical, practical, and policy implications arising from this research.
KW - digital industry environment
KW - operational agility
KW - supply chain resilience (SCR)
KW - use of real-time information (URTI)
UR - http://www.scopus.com/inward/record.url?scp=85134224082&partnerID=8YFLogxK
U2 - 10.1109/TEM.2022.3182479
DO - 10.1109/TEM.2022.3182479
M3 - Article
AN - SCOPUS:85134224082
SN - 0018-9391
JO - IEEE Transactions on Engineering Management
JF - IEEE Transactions on Engineering Management
ER -