Prototyping an IoT Transparency Toolkit to support Communication, Governance and Policy in the Smart City

Naomi Jacobs* (Corresponding Author), Fi Loveday, Milan Markovic, Caitlin Cottrill, Raffaele Zullo, Pete Edwards

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)
5 Downloads (Pure)


This paper describes the design of a prototype transparency tool for communities, public and private organisations, and other stakeholders to use when developing, deploying and interrogating public space Internet of Things implementations as part of wider smart city initiatives. These deployments need to be accompanied by effective public communications and policy, and consideration of factors such as data privacy, so as not to negatively impact citizens. The intention of the tool is to guide transparency of these deployments in order to support trusted IoT ecosystems. The tool, which was developed as both a physical card deck and a digital implementation, was developed through a combination of participatory work and other research to understand the information requirements of citizens and other stakeholders. We suggest that further development of such tools can effectively support trustworthy IoT in smart cities.
Original languageEnglish
Pages (from-to)459-480
Number of pages22
JournalThe Design Journal
Issue number3
Early online date11 Apr 2022
Publication statusPublished - 11 Apr 2022

Bibliographical note

The work described here was funded by the award made by the RCUK Digital Economy programme to the University of Aberdeen (EP/N028074/1).
We would like to thank the community of Tillydrone for giving their time to this project.


  • Internet of things
  • transparencey
  • governance
  • participatory design
  • Smart cities
  • transparency
  • smart cities


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