Public services under new labour: Back to bureaucracy?

George A. Boyne*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

37 Citations (Scopus)


The public service policies of the present Labour Government are assessed against a conceptual model of bureaucracy. In particular, is there evidence of a shift away from the market reforms of the Conservatives, and a move towards bureaucratic methods of resource allocation and service delivery? It is concluded that there is a small, but significant, shift back to bureaucracy: If Conservative policies consisted of marketization at the margins’, then Labour reforms can be described as ‘bureaucratization at the boundaries’. The potential consequences of this change in emphasis are considered.

Original languageEnglish
Pages (from-to)43-50
Number of pages8
JournalPublic Money and Management
Issue number3
Publication statusPublished - 1998


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