Repairing legitimacy and trustworthiness after a scandal: the case of SNC-Lavalin

Stelios C. Zyglidopoulos, Jan Jorgensen, Karen Bilsland, Sabina Siebert

Research output: Contribution to journalConference articlepeer-review


In this paper we examine how organizations attempt to maintain their legitimacy and repair trustworthiness after a major scandal that seriously contested their integrity. Drawing on the legitimacy and trust literatures, we examine SNC-Lavalin’s annual messages to shareholders and press releases, pre- and post- the revelation of a major scandal. Our findings suggest that the firm mainly focused more on its competence to try and repair both its legitimacy and trustworthiness.
Original languageEnglish
JournalAcademy of Management Proceedings
Issue number1
Early online date9 Jul 2018
Publication statusPublished - Aug 2018
Event78th Annual Meeting of the Academy of Management - Chicago, United States
Duration: 10 Aug 201814 Aug 2018


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