Sometimes I don’t have a pulse… and I’m still alive! Interviews with healthcare professionals to explore their experiences of and views on population-based digital health technologies

Flavio Tomasella * (Corresponding Author), Heather Morgan

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

7 Citations (Scopus)
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Background: Digital technologies are increasingly becoming an integral part of our daily routine and professional lives, and the healthcare field is no exception. Commercially available digital health technologies (DHTs – e.g. smartphones, smartwatches and apps) may hold significant potential in healthcare upon successful and constructive implementation. Literature on the topic is split between enthusiasm associated with potential benefits and concerns around privacy, reliability and overall effectiveness. However, little is known about what healthcare professionals (HCPs) have experienced so far with patients and what they perceive as the main advantages and disadvantages of adoption. This study therefore aims to investigate current perceptions of HCPs towards self-tracked health-related outputs from devices and apps available to the public. Methods: Nine HCPs volunteered to take part in semi-structured interviews. Related data were thematically analysed, following a deductive approach with the construction of a framework based on expected themes from the relevant literature, and themes identified from the first two interviews. Findings: The following main themes in relation to DHTs were identified and explored in detail: HCPs’ experience, knowledge and views; advantages and disadvantages; barriers towards healthcare implementation and potential solutions; future directions. While most participants were adopters of DHTs and held positive views about them, their overall experience with patients and the technology was limited. Potential reasons for this were explored, including factors such as time/resources; colleagues’ mindset; lack of evidence of effectiveness for practice; data security concerns. Conclusions: The potential advantages of DHTs’ adoption in healthcare are substantial, e.g. patient autonomy, time/resources saving, health and behaviour change promotion, but are presently premature. Therefore, future research is warranted, focussing on addressing barriers, minimising disadvantages, and assessing the clinical value of commercially available DHTs.
Original languageEnglish
Pages (from-to)1-17
Number of pages18
JournalDigital Health
Early online date22 May 2021
Publication statusPublished - 2021

Bibliographical note

Open access via Sage agreement (waiting final approval)
Funding: Global Health and Management - MSc Research Project

Funding: The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This research was conducted as part of an MSc Research Project (Global Health and Management) and received £500 research expenses bench fee (primary data collection).

Acknowledgements: The primary author would like to thank Dr Heather May Morgan, main supervisor of the project, for the invaluable academic and professional support provided throughout all stages of this project. And Dr Iain Rowe and Dr Amy Arnold for their support during the initial stages of study design and launch


  • Digital health
  • mHealth
  • wearables
  • smartwatches
  • smartphones
  • health apps
  • self-tracking
  • healthcare professionals
  • qualitative interviews


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