Why do European primary care physicians sometimes not think of, or act on, a possible cancer diagnosis? A qualitative study

Senada Hajdarevic, Cecilia Högberg, Mercè Marzo-Castillejo, Vija Siliņa, Jolanta Sawicka-Powierza, Magadalena Esteva, Tuomas Koskela, Davorina Petek, Sara Contreras-Martos, Marcello Mangione, Zlata Ožvačić Adžić, Radost Asenova, Svjetlana Gašparović Babić, Mette Brekke, Krzysztof Buczkowski, Nicola Buono, Serap Çifçili Saliha, Geert-Jan Dinant, Babette Doorn, Robert D HoffmanGeorge Kuodza, Peter Murchie, Liina Pilv, Aida Puia, Aurimas Rapalavicius, Emmanouil Smyrnakis, Birgitta Weltermann, Michael Harris

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)

Abstract

BACKGROUND: While Primary Care Physicians (PCPs) play a key role in cancer detection, they can find cancer diagnosis challenging, and some patients have considerable delays between presentation and onward referral.

AIM: This study explores European PCPs' experiences and views on cases where they considered that they had been slow to think of, or act on, a possible cancer diagnosis.

DESIGN & SETTING: A multicentre European qualitative study, based on an online survey with open-ended questions asking PCPs for their narratives about cases when they had missed a diagnosis of cancer.

METHOD: Using maximum variation sampling, PCPs in 23 European countries were asked to describe what happened in a case where they were slow to think of a cancer diagnosis, and for their views on why it happened. Thematic analysis was used to analyse the data.

RESULTS: A total of 158 PCPs completed the questionnaire. The main themes were: where patients' descriptions did not suggest cancer; when distracting factors reduced PCPs' suspicions of cancer; when patients' hesitancy delayed the diagnosis; where system factors hampered the diagnostic process; when PCPs felt that they had made a mistake; and inadequate communication.

CONCLUSION: The study identified six overarching themes which need to be addressed. Doing so should reduce morbidity and mortality in the small proportion of patients who have a significant, avoidable delay in their cancer diagnosis. The 'Swiss cheese' model of accident causation shows how the themes relate to each other.

Original languageEnglish
Article number29
Number of pages12
JournalBJGP Open
Volume2023
Early online date28 Jun 2023
DOIs
Publication statusPublished - 19 Sept 2023

Bibliographical note

Funding
The Swedish application for ethical approval was funded by the Jämtland Cancer and Nursing Foundation. The study had no other external funding

Data Availability Statement

To avoid the risk of identification of individual participants or patients, the datasets
generated and analysed during the current study are not publicly available. However, they are available (with any identifying information redacted) from the corresponding author

Keywords

  • Primary Health Care
  • Primary Care Physician
  • Cancer
  • Europe
  • Diagnostic Errors
  • Qualitative Research

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