Will the public engage with new pharmacy roles? Assessing future uptake of a community pharmacy health check using a discrete choice experiment

Gin Nie Chua* (Corresponding Author), Christine Bond, Terry Porteous, Mandy Ryan

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)
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Background: Pharmacists are increasingly providing more clinically orientated services that focus on enhancing patient care and health promotion. However, little is known about how acceptable this is to the public. This study explored public preferences for a community pharmacy-based health check for cardiovascular disease (CVD). Methods: A convenience sample of 423 individuals was recruited (from a community pharmacy, a dental practice, a shopping centre, a university campus and a sports centre) to complete a discrete choice experiment (DCE) survey administered face to face on a tablet. The DCE included six attributes: day of the week (weekday or weekends); way of accessing the service (walk-in and wait or by appointment); provider of health check (trainee pharmacist, pharmacist or nurse); duration of health check (30 or 45 min); follow-up phone call (no, yes and within 3 months); and cost (included to estimate the monetary value of health checks). Experimental design methods were used to create 12 choice tasks describing different health check services. Mixed logit (MXL) was used to analyse response data. Results: Respondents had a preference for a community pharmacy-based CVD health check over no health check. They preferred a service provided (i) at the weekend; (ii) by appointment; (iii) by a nurse; (iv) for 30 min and (v) with follow-up after 3 months. Respondents were willing to pay £50 for this health check. Conclusion: Findings affirm the public’s acceptance and value of a pharmacy-led CVD health check. The findings can inform pharmacy-based screening services before they are introduced, guide new service design and support resource allocation decisions.

Original languageEnglish
Pages (from-to)473–483
Number of pages11
JournalThe Patient - Patient-Centered Outcomes Research
Early online date24 Jan 2022
Publication statusPublished - 1 Jul 2022

Bibliographical note

Gin Nie Chua was funded by the Commonwealth Scholarship UK. No other specific funding was received for this work.

Data Availability Statement

Supplementary Information
The online version contains supplementary material available at https://doi.org/10.1007/s40271-021-00566-4.

Availability of data and material
The datasets generated during and/
or analysed during the current study are not publicly available as no
consent was sought from respondents to allow sharing of data with
third parties.


  • UK


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