Workplace ostracism and family social support: a moderated mediation model of personal reputation

Haina Zhang, Ziwei Yang* (Corresponding Author), Ho Kwong Kwan, Fangjian Wu

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

3 Citations (Scopus)


Work and family are important life domains. This study investigates the relationship between employees’ perceptions of workplace ostracism and their provision of family social support. Integrating social impact theory and self-verification theory, the study provides a novel theoretical framework for examining the influence of workplace ostracism on employees’ provision of family social support. Using a moderated mediation model, it reveals the mediating role of personal reputation and the moderating roles of job social support and perceived organizational support. The results of two three-wave surveys of married employees and their spouses in China demonstrate that the negative relationship between exposure to workplace ostracism and an employee’s provision of family social support is mediated by the employee’s personal reputation. In addition, job social support and perceived organizational support weaken the relationship between personal reputation and family social support and the mediating effect of personal reputation on the relationship between workplace ostracism and family social support. The theoretical and managerial implications of this study for human resource management are discussed.
Original languageEnglish
Number of pages40
JournalAsia Pacific Journal of Management
Early online date18 Jun 2022
Publication statusE-pub ahead of print - 18 Jun 2022

Bibliographical note

This work was supported by the National Natural Science Foundation of China (grant number 71672108) and National Social Science Fund of China (grant number 19BGL133).


  • workplace ostracism
  • family social support
  • job social support
  • perceived organisational support
  • personal reputation


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